Order logic lives in spreadsheets
Carrier rules, packaging choices, split shipments, and marketplace exceptions are hard to audit and easy to break.
Fulfillment automation that fits real operations
FST Work helps fulfillment teams connect WMS, ERP, carrier, marketplace, and BI systems around the way orders actually move through the floor.
Operations model / Операционная модель
WMS event routinglive
Carrier handover windowsready
Pick-pack exceptionstracked
FlowReceiving, picking, packing, returns, and cut-off routines.
DataInventory accuracy, SLA visibility, and exception signals.
PeoplePractical change management for warehouse teams.
Where fulfillment automation usually stalls
Most problems are not one missing integration. They are small gaps between systems, warehouse routines, and management reporting.
Inventory truth is delayed
Stock movements, corrections, damaged goods, and returns reach finance and sales channels too late.
Dashboards do not explain action
SLA reports show what happened, but not which flow, partner, or system rule caused the deviation.
Automation modules for operators and managers
We shape the system around the daily work: inbound planning, order waves, packing decisions, routing, exception handling, and executive control.
Process mapping
Фиксируем реальный поток склада, точки ручного труда и правила, которые должны стать прозрачными.
Integration design
Define reliable exchange patterns between WMS, ERP, marketplaces, carriers, and BI without fragile one-off scripts.
Control dashboards
Build operational views that connect SLA, throughput, backlog, quality, and inventory signals.
One operating layer between systems
FST Work helps align the data contract and process ownership before implementation starts.
- API/event contracts for WMS, ERP, marketplaces, carriers, and BI.
- Exception queues that operations can resolve without developer intervention.
- Management metrics tied to order-level and stock-level events.
Consulting that ends in working routines
We do not stop at diagrams. The result is a staged automation plan, ownership model, and implementation backlog.
Audit
Observe the flow, collect system exports, and interview operators.
Model
Define target process, system boundaries, and data ownership.
Implement
Coordinate integrations, dashboards, testing, and rollout support.
Stabilize
Track adoption, exceptions, and SLA improvements after launch.
International operating language
Clear documentation, integration contracts, and implementation communication for distributed teams and vendors.
Русский операционный контекст
Понятные регламенты, обучение команд и внедрение с учетом реальных процессов фулфилмента.
Turn warehouse complexity into controlled flow
Tell us where the current process slows down. We will help define the automation path and integration model.